What our Clients have to say about us.
May 18, 2017: Susan and Stacy were more than helpful, and attentive through the entire process of our purchase! No bank hours here, whether it was a call, text or email they were available at any time. I would HIGHLY recommend this team! ~ Monica Siopa
I want to thank you and Susan for a job well done. You were very knowledgeable and professional processing my loan. This made my experience pleasant and fast. I would highly recommend you to anyone wishing to acquire a mortgage. ~Sara Campbell
What a great experience it was working with Susan Turner and her team at First National Bank. I have been through a lot of housing loans and refinancing in my life, and the level of service was as good as anything I’ve ever received. They communicated efficiently and in a timely manner. Were sound in what they needed document wise, and most importantly were creative in ensuring we got the loan we needed. I would use again for sure and recommend my friends and family to inquire about loans with Susan and her team. I’m glad that the home builder that we are using recommended Susan as his preferred lender to close our deal. Thank you Susan and team!~James Platt
We are so appreciative of the fact that we were handled with respect and professionalism. After a year-long nightmare experience with another bank, we found Susan Turner with the First National Bank of Pennsylvania anxiously waiting to help us build our dream home. Ms. Turner was extremely knowledgeable about the loan process for a construction to permanent loan and we were able to settle within a 5-week period from start to finish. We found it hard to believe that the process was relatively seamless. We were familiarized and felt safe with the individuals working on our application at each progression of the loan process. Each step was so smooth that we approached the settlement date with disbelief. Banks that offer construction to permanent loans with programs suitable for our personal situation are difficult to find. We would trust the Susan Turner and the First National Bank of Pennsylvania with the process again and highly recommend them to others in need of this type of lending. ~ Fran & Wes Thorn
"Susan and her experienced team at First National Bank, worked diligently to get us a great loan in a short amount of time. They all worked together to answer our questions, explain the process, and drive the process through to closing. The personal portal was also easy to use and helped us get documentation to them quickly and securely!" ~PK
I would like to say that over the years, I have had many experiences with banks and their mortgage officers. But none have been as pleasant and painless as the experience with Susan. She is extremely knowledgeable which makes the experience painless. She goes above and beyond to meet your individual needs. That is what makes the experience pleasant. But please don't take my word for it. You must visit Susan and see what I am talking about!!!~Kavita Kumar
If you would like to submit a testimonial, we would love to read about it and share your experience on our website. We do appreciate it.